This press release was sent out by Missouri American Water:
Recently local law enforcement has reported cases of people impersonating water company employees in several West County cities. Missouri American Water reminds its customers to be wary of individuals who try to gain access to their homes by posing as utility employees.
Missouri American Water reminds customers that Missouri American Water customer service employees drive vehicles that bear our company logo. Missouri American Water employees also have official identification with them. Customers should ask for identification anytime a person requests access to the customer’s home.
If a customer suspects that a person is posing as a Missouri American Water employee, the customer should contact our 24/7 Customer Service Center at 1-866-430-0820 and local law enforcement if the situation warrants.